The project ”Innovation and Digitalisation in Small and Medium-sized Enterprises in Bosnia and Herzegovina” that is financed by the Government of the Federal Republic of Germany and implemented by Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH aims to build the capacities in Bosnia and Herzegovina for the provision of support to the development of the private sector through innovation and digitalisation. The project organises free trainings on digital transformation for small and medium-sized enterprises that provide the participants with know-how they can apply directly at their companies.

The first training, a webinar about digitalisation and innovation in small and medium-sized enterprises in Bosnia and Herzegovina, was held on Wednesday, March 29, 2023, under the title ”Enterprise Resource Planning (ERP) and Document Management System (DMS)”. The focus of the webinar was on better understanding of the importance and purpose of ERP and DMS systems for business operations of small and medium-sized enterprises. It was attended by 37 participants from 28 companies.

How can the use of digital solutions lead to a reduction of operating costs and ensure conditions for a proactive and agile business decision making?

During the first part of the webinar, participants received information on which ERP modules should be implemented, when and why, in order to successfully meet growing business needs and ensure conditions for proactive business decision-making. During the second part, participants learned about the best practices in the management of electronic documents and automatisation of busines processes in order to improve the sharing of information among employees, increase work productivity and reduce operating costs related to the use of paper documents.              

Most participants assessed the topic of the webinar and preparation of trainers as excellent. The topics that these participants are mostly interested in include business planning, digital transformation, ERP, CRM, e-commerce, digital marketing, cyber security and financing sources. All these topics will be presented to small and medium-sized companies through webinars in the online format or practical training in person over the coming period.

Take a look at the webinar or apply for our next free training.

2 min

03/04/2023