GIZ and OECD are implementing surveys on the offer and demand for business support services

GIZ and OECD have been implementing surveys focusing on business support services and demand for such services since February 15, 2023

We kindly invite you to fill out a survey on the provision of business support services (BBS) and a survey on the demand for business services and to support us in providing information on obstacles – we would like to hear your recommendations for the purpose of improving the current situation and making the demand and offer of business support services in Bosnia and Herzegovina more effective.           

Survey on the provision of business support services (BSS)

Offer of business services: This survey aims to map the provision of business support services and gather information about the range of services offered to companies by different business support service providers. The survey will also identify key obstacles for an effective provision of business support services in Bosnia and Herzegovina from the perspective of business support service providers and attitudes of business support service providers regarding potential policy recommendations in order to improve the current situation.

Survey on demand for business services in Bosnia and Herzegovina  

Demand for business services: This survey aims to measure the demand for business support services by small and medium-sized enterprises (SMEs) in Bosnia and Herzegovina (BiH). Respondents from SMEs will be requested to provide information about their experience with business support services, to what extent they are informed about different services and their satisfaction with such services. The survey also aims to measure the key obstacles for business development and growth in the opinion of respondents, with a focus on digitalisation and internationalisation. Respondents will also provide their opinion on potential policy recommendations that will make the provision of business support services in Bosnia and Herzegovina more effective and better adapted to their needs.

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